Futurepathconsulting.shop is committed to providing customers with high-quality furniture products and an excellent shopping experience. If you are not satisfied with your purchase, please apply for a return or exchange according to the following return and exchange policy.

1. Return Conditions
   Application Time: Returns can be requested within 14 days of receiving the goods (special offer items may not be eligible).
   Product Condition: Returned items must be in their original packaging, unused, undamaged, and include all accessories, manuals, and invoices.
   Situations where returns are not supported:
   Clearance, promotional, or special offer items
   Used, damaged, or artificially damaged items
2. Return Process
   Please submit a return request through the website’s “Contact Us” section, providing your order number and reason for return.
   After the customer service team approves your request, they will provide you with the return address and instructions.
   Please pack the goods properly during return to prevent damage during transportation. We recommend using the original packaging or similar protective measures.
   Once the returned goods arrive at the warehouse and are inspected, we will process the refund within 5-10 business days.
   Note: Some large furniture items may require on-site pickup; the specific arrangements will be confirmed by customer service.
3. Refund Method
   Refunds will be returned to your original payment account (credit card or other payment method).
   International order returns may involve shipping costs and customs duties differences, which will be borne by the buyer, and the refund will be deducted accordingly.
   The time it takes for the refund to arrive depends on the bank or payment platform, usually 5-10 business days.
4. Exchange Policy
   If you wish to exchange an item, please return the original item first and then place a new order for the desired item after confirmation from customer service.
   Due to inventory and logistics limitations, we do not support direct one-to-one exchange services.
5. Shipping Damage or Missing Parts
   Please inspect the goods immediately upon receipt. If you find any shipping damage or missing parts, please take photos and contact customer service within 48 hours.
   We will provide free repair, replacement parts, or full replacement service for damaged goods.
6. Contact Us
   If you have any questions about the return and exchange policy or need to apply for a return, please contact:
   Company Name: FUTUREPATH CONSULTING LLC
   Company Address: 34727 E LINE RD PITTSVILLE MD 21850
   Email: jamesbrasure@futurepathconsulting.shop