Welcome to the Frequently Asked Questions (FAQ) center of futurepathconsulting.shop!

I. Order Related
Q1: How do I order furniture?
You can select your desired products directly on our website, add them to your shopping cart, and complete the checkout process. After placing your order successfully, you will receive an order confirmation email.
Q2: Can I modify or cancel my order after placing it?
If your order has not yet been shipped, you can contact our customer service team as soon as possible to request modifications or cancellations. Once the order has been shipped, it cannot be canceled and will be handled according to our return policy.
Q3: How long will it take to receive my order after placing it?
Delivery time depends on your location and product availability. Standard furniture delivery usually takes 5-10 business days; the specific time will be displayed on the checkout page.

II. Payment Methods
Q4: What payment methods do you support?
We support major secure payment methods, including:
Credit/Debit Cards (Visa, Mastercard, American Express)
Other third-party payment methods
Q5: Is payment secure?
Yes. All payments are processed through encrypted third-party payment platforms, and we do not store your complete payment information.

III. Shipping and Logistics
Q6: Do you ship within the United States?
Yes, we currently ship to supported areas within the United States and internationally (details will be shown on the checkout page).
Q7: How can I track my shipment?
After your order is shipped, you will receive a confirmation email containing tracking information. You can also log in to your account to check your order status.

IV. Returns and Refunds
Q8: Can I return a product if I am not satisfied?
Yes. Subject to our return policy, you can request a return within 14 days of receiving the goods.
Q9: Which items are not eligible for return?
The following items are generally not eligible for return:
Clearance or sale items
Used or damaged items
Q10: How long will it take to receive my refund?
After the returned goods are inspected and approved, the refund will be processed within 5-10 business days and returned to your original payment method.

V. Product and Quality
Q11: Do the furniture items have a quality guarantee?
We are responsible for product quality, and some products come with a limited warranty. Please refer to the product page for details.
Q12: Do I need to assemble the furniture myself? Some products require simple assembly and will come with installation instructions and necessary accessories. For installation services, please refer to the product page description.
Q13: Is the product color consistent with the pictures?
We strive to display the products accurately, but due to different monitor settings, there may be slight color variations, which is normal.

VI. Account and Privacy
Q14: Is it necessary to register an account to place an order?
No. You can place an order as a guest, but registering an account allows you to easily view your order history and enjoy more services.
Q15: Is my personal information secure?
We strictly adhere to our privacy policy. Your information will only be used for order processing and customer service and will not be sold or misused.